Shipping Policy

Thank you for shopping with us! We are committed to delivering your order safely and on time.

1. Order Processing

• Orders are usually processed within 1–2 business days after payment/order confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation message with tracking details, where available.

2. Shipping Time

We currently deliver orders across India.

• Estimated delivery time: 3–7 business days after dispatch.

• Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

• Remote and certain rural locations may require additional delivery time.

Please note that the estimated delivery time is not a guaranteed delivery date.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you place your order.

• From time to time, we may offer free shipping promotions or special delivery offers.

4. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through email, SMS, WhatsApp, or other available communication methods.

You can use the tracking information provided to check the current status of your shipment.

5. Delivery Attempts

Our courier partner may make multiple delivery attempts if you are unavailable.

Please ensure that the shipping address and contact number provided during checkout are correct. We are not responsible for delays caused by incorrect or incomplete address information.

6. Delayed or Lost Orders

Although we work with reliable courier partners, occasional delays may occur due to circumstances beyond our control.

If your order has not arrived within the expected delivery period, please contact our customer support team. We will work with the courier partner to investigate the shipment.

7. Damaged Packages

If you receive a package that appears damaged or tampered with, please take photos/videos of the package before opening it and contact us as soon as possible.

This documentation may be required to process a replacement or claim.

8. Incorrect Address

Please carefully check your shipping address before placing your order.

If you provide an incorrect or incomplete address and the order cannot be delivered, additional shipping charges may apply for re-delivery.

9. Cash on Delivery (COD)

If Cash on Delivery is available for your location, the option will be displayed during checkout.

COD availability may vary depending on your location and order details.

10. Contact Us

If you have any questions regarding your order or shipment, please contact our customer support team:

Email: multijugaad18@gmail.com
Business Hours: 8:00am to 5:00pm

We appreciate your trust and look forward to serving you!